Who we are...
was established in 1999 and since our customer base has grown over the years, not through marketing, but due to our high level of customer service and word of mouth.
As we are a small business we also retain our ability to react quickly to short deadlines and quick turnaround jobs.
We cover all areas inside the M25 and specifically target the best areas for your business. We also ensure that only the right homes and businesses in that area are covered - making your promotional material even more efficient - reaching the right customers at the right time, in the right place. Unlike many other companies, we don't just saturate areas by delivering door to door on a postcode basis.
What makes us different?.....Delivery Areas
Your leaflet distribution are not limited to boundaries or postcodes, or volume or other inconvenient rules. You choose where you want your material delivered, and right down to street level if you wish! Don't waste your expensive marketing leaflets and flyers by delivering it to half a postcode you know just wont want your product - we will stop delivering at boundaries YOU choose - not us!
We pride ourselves in our motivated workforce. They have been key factors in our success so far. Our employees are fully trained and uniformed - committed to offering you the highest standards in distribution and customer care. We delight in presenting a premium quality in all we offer. No matter how big the project, or how small the request, we strive for excellence in our response.
Our Delivery Ethics
We always strive to provide the best service to both our customer and the householders and businesses receiving our deliveries. DSL endeavour to, at all times, be:-
- Polite and courteous
- Respect property and security
- Make a successful delivery (i.e. through letter box) of publication, or record it as a 'non-delivery'
- We do not dispose of any publications inappropriately
- We do not leave material or publications at the bottom of multi-occupied properties, such as apartment blocks, tenements or flats. More ...
When carrying out deliveries, it is inevitable that there will be some instances of non-delivery. This ranges from customer refusal, to being unable to gain access to premises due to security systems and such like. Whilst delivering, should we come across a property which we are unable to access we record it as a non-delivery. For critical distributions we would then revisit these properties up to 3 times and at a different time and attempt to re-deliver the publication.
To maintain our high standards our team leaders carry out random back checking exercises on our teams and jobs to households/businesses within our distribution areas.